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The Marco Polo Club Login

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Frequently Asked Questions

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Airfares

1. How can I check fares from your site?

You can search our fares through:

  • Online Booking (Feel free to check our fares even if you decide not to make the purchase immediately) and/or
  • Unique Local Offers in different local sites

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2. Are there any exclusive online specials available on your site?

We frequently offer fares that are only available on our site for a limited period. You can only get these fares if you book through Online Booking. In addition, we feature other exclusive non-fare specials (such as priority booking for Miss Saigon tickets) that you can take advantage of when you visit us online.

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3. Why am I unable to book a promotional fare advertised under Unique Local Offers?

Depending on your travel dates, you may not be able to enjoy our promotional fares due to sell-out.

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4. Why do I get a different fare from my travel agent?

Fares are subject to seat availability and fare restrictions. Hence, the fare quoted by your travel agent may not be the same as ours.

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5. What is the difference between "Economy" and "Restricted Economy" tickets?

There are two kinds of Economy Class. Economy Unrestricted carries a higher fare, but allows greater travel flexibility. Economy Restricted carries a lower fare, but usually has more travel restrictions, such as ticket validity and seasonality.

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6. Can I enquire about fares and/or make reservations by email?

Not at the moment, but you can use our Online Booking service and make easy arrangements.

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