Skip to navigation

  • Hong Kong 
English繁體中文

    We can serve you better with relevant offers, promotions, online services and information for your location.

    Your Country / Region and Language

    Remember this choice.
    Go to your preferred country/region homepage every time you visit cathaypacific.com. This setting will be saved in your computer if you have cookies enabled.

««
»»

The Marco Polo Club Login

  Help?

Special Needs

Special Assistance

If you have special needs, please let us know what we can do to accommodate them. Whether you have difficulty with hearing or senior citizen, have special dietary requirements or have a physical or mental disability, we hope to make your flight safe and comfortable.

Just Let Us Know

If you need special assistance due to age, health, a disability or other reasons, we recommend you contact our local Reservations office 72 hours before departure so that we can make any special arrangements for your flight and any assistance with connecting flights. We strive to make your travel with Cathay Pacific Airways to be as smooth and comfortable as possible. Some passengers who have significant disabilities may need to travel with an escort for their own comfort, convenience and safety. Also, we strongly advise that you travel with an escort if you need in-flight assistance with, eating, medical assistance (such as with medications, medical devices or medical attention) and other personal bodily functions, as we cannot assist you in these areas. The escort must travel in the same class with you.


  • Home
  • Offers & Promotions
    • Offers
    • CXpecials Newsletter
    • Trade Promotions
    • Corporate Programme
    • Cathay Pacific Holidays
  • Manage Your Trip
    • Online Booking
    • Schedules
    • Retrieve Your Booking
    • notiFLY Messaging
    • Online Check-In
    • Arrivals and Departures
    • Mobile Services
    • Manage Your Profile
  • Helping You Travel
    • Baggage Information
    • In-Flight Health
    • Special Needs
      • Pregnant Women
      • Infants, Children & Minors
      • Elderly Passengers
      • Special Assistance
      • Frequent Travellers Medical Card
      • Special Meals
      • Pets
      • Passenger Medical Clearance Form
    • Destinations
    • Travel Advisories
  • At The Airport
    • Hong Kong International Airport
    • Worldwide Airports
    • Lounges
    • Self Check-In Kiosks
  • What's Onboard
    • Travel Classes
    • Meals
    • Entertainment
    • Communication and Power
    • In-Flight Health
    • Our Fleet
  • Frequent Flyers
    • Your Marco Polo Club Account
    • The Marco Polo Club
    • Asia Miles
    • Cathay Pacific Co-brand Credit Card
    • Partner Frequent Flyer Programmes
  • Shop / Duty Free
    • Online Shop (CXcitement)
    • Cathay Pacific Gift Voucher Order
    • Duty-Free Preflight Order


CXpecials Subscription

Fly Greener

Arrival Guide

More flights, more often between Hong Kong and India


oneworld  Asia Miles  CXagents  Cathay Pacific Holidays  Dragonair 

Copyright © Cathay Pacific Airways Limited
  • About Us
  • Careers
  • FAQs
  • Site Map
  • Legal & Privacy
  • Contact Us