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Customer Relations

Your Experience With Us

We are committed to delivering the best product and service to our customers. Your feedback is very important to us, as it helps us identify the areas that may need improvements. We appreciate your input and look forward to hearing from you regarding your experience with us.

Whilst we may not be able to reply to all feedback forms, we do welcome your comments and would like to offer you our assurance that they will be forwarded to the relevant department(s).

Cathay Pacific Airways Ltd
Customer Relations Department
5/F, South Tower, Cathay Pacific City,
8 Scenic Road, Hong Kong International Airport,
Lantau Island, Hong Kong
Fax: (852) 2596-0825

Should you wish to obtain a certificate with flight details for insurance purpose, you may send us the following information and documents by facsimile at (852) 2596 0825:

Passenger name
Flight date and number
Passport or HK ID Card copy
Mailing address and contact number

Feedback Form

Please complete the following in English.All fields marked with an asterisk (*) are mandatory.

Title *

Family Name *

Given Name *

Email Address *
Mailing Address *
Country / Territory of Residence *

Contact Phone Number *			Contact Fax Number
Country	Area	Number	Country	Area	Number

Member Tier

The Marco Polo Club / Asia Miles Membership No.

Flight No	Date (dd/mm/yyyy)	From	To
Seat No	Cabin Class Economy Business First

Comments *

Verify Your Submission * Please enter the code in the same sequence shown below (case sensitive). This helps Cathay Pacific prevent automated submissions.
How this works

Membership No.		PIN
	Save No./Username		Help?

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Customer Relations

Your Experience With Us

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