Club Benefits
The Marco Polo Club offers a range of exclusive benefits to make your every journey with Cathay Pacific and Dragonair as enjoyable as possible. The more you fly, the more benefits you will enjoy as you advance towards a higher tier. Silver, Gold and Diamond members of The Marco Polo Club can also take advantage of added privileges when flying on all oneworld® alliance airlines.
| Benefits | Green | Silver | Gold | Diamond |
|---|---|---|---|---|
| Reservations | ||||
| Flight reservations via dedicated 24-hour Club Service Line | Y | Y | Y | Y |
| Advance seat reservation1 & 2 | Y | Y | Y | |
| Priority waitlisting1 & 3 | Y | Y (High) | Y (Top) | |
| Guaranteed Economy Class seat4 & 5 | Y (72 hours prior to departure) | Y (24 hours prior to departure) | ||
| Guaranteed Business Class seat4 & 6 (on Cathay Pacific flights only) | Y (24 hours prior to departure) | |||
| Check-in | ||||
| First Class counters1 | Y | |||
| Business Class counters1 | Y | Y | Y | |
| Designated Club counters1 | Y | Y | Y | Y |
| Baggage privileges | ||||
| Extra baggage allowance7 | 10 kgs | 15 kgs or 1 pc8 | 20 kgs or 1 pc8 | |
| Excess baggage allowance redemption7 | Y | Y | Y | Y |
| Priority baggage handling7 | Y | Y | Y(First Priority) | |
| Extra cabin baggage allowance (combined weight limit)7 & 9 | 10 kgs | 10 kgs | 15 kgs | |
| Lounge access | ||||
| Cathay Pacific First Class Lounge | Y | |||
| Cathay Pacific Business Class Lounge | Y10 | Y10 | Y11 | |
| Dragonair Lounge | Y10 | Y10 | Y11 | |
| Arrival Lounge12 | Y | Y | ||
| Guest13 | 1 | 214 | ||
| Additional benefits | ||||
| Personalised baggage name tags | Y | Y | Y | Y |
| Priority boarding | Y | Y | Y | Y |
| Earn 2 Asia Miles for every HKD5 spent on Cathay Pacific inflight duty-free items15 | Y | Y | Y | Y |
| Earn 2 Asia Miles for every HKD5 spent on Dragonair inflight duty-free items15 | Y | Y | Y | Y |
| Dedicated Club Service Centre (24-hour worldwide toll-free service line) | Y | Y | Y | Y |
| Dedicated Club Service Desk at HKIA | Y | Y | Y | Y |
| Priority notice of promotions and offers | Y | Y | Y | Y |
| The Club Magazine (to be mailed quarterly to Diamond, Gold and Silver members and available for download at www.cathaypacific.com by all members) | Y | Y | Y | Y |
| Lounge access redemption at Hong Kong International Airport16 (Cathay Pacific First Class lounge access redemption only available to Diamond members) | Y | Y | Y | Y |
| oneworld benefits17 | ||||
| Club membership status | Ruby | Sapphire | Emerald | |
| Coloured Symbol | Red | Blue | Green | |
| First Class Lounge access | Y | |||
| Business Class Lounge access | Y | Y | ||
| Guest access18 | 1 | 1 | ||
| Priority check-in | Y (Business Class counters) | Y (Business Class counters) | Y (First Class counters where available) | |
| Priority boarding | Y | Y | ||
| Preferred seating | Y | Y | Y | |
| Priority standby and waitlisting | Y | Y | Y | |
1 Member's spouse can also enjoy this benefit when travelling with the member.
2 Subject to availability at time of reservation, and applicable to paid tickets only. Please note that group fares and unaccompanied minors (children aged 12 years or below who travel alone) are not eligible for Advance Seat Reservation. Exit seats are limited and subject to other rules and restrictions. Members must check in at least one hour before departure otherwise seats will be released. Some other restrictions may apply.
3 Only applicable to paid tickets and is not applicable to joint venture, codeshare flights, prize, donation or redemption tickets.
4 Not applicable to group fares; ID/AD discount; barter/trade agreement tickets; prize, donation or redemption tickets. All guaranteed seats must be ticketed and are limited to one seat per member per flight.
5 Only applicable to Cathay Pacific and Dragonair paid tickets in fare classes Y, B, H, K, M, L and V.
6 Only applicable to Cathay Pacific paid tickets in fare classes C and J.
7 Not for onward connections.
8 Only one extra piece of baggage is allowed on flights to or from or via North America operated by Cathay Pacific or Cathay Pacific/Dragonair connections. The maximum weight of First and Business Class check-in baggage is 32kg per item. For Economy Class tickets issued 21 July 2008 or later, the maximum weight of check-in baggage will be revised from 32kg to 23kg per item. Bags weighing over 23kg and up to 32kg will be charged USD25 or the equivalent per item.
9 Only one piece of cabin baggage is allowed on Dragonair flights.
10 Available only to members travelling on flights operated by Cathay Pacific and/or Dragonair.
11 Available to members travelling on any airline and limited to lounges operated by Cathay Pacific or Dragonair.
12 Available to members arriving in Hong Kong, London or Frankfurt on flights operated and marketed by Cathay Pacific or Dragonair. Admission is for the day of arrival and guests are not allowed.
13 Guests can be travelling on any airline, so long as they are accompanied by a member and access the lounge in accordance to the member’s entitlement. Access to arrival lounge is for members only. Guests are not allowed.
14 Access only to Cathay Pacific Business Class lounges or Dragonair lounges if member is travelling on non-Cathay Pacific/non-Dragonair flights.
15 Applicable to any purchase exceeding HKD500 except home delivery items and payment by voucher.
16 Access to Cathay Pacific Business Class lounge or Dragonair lounge is available for redemption with 7,000 Asia Miles per person. Access to Cathay Pacific First Class lounge is only available for Diamond members for redemption at 10,000 Asia Miles per person.
17 Other conditions apply to the use and availability of oneworld benefits, please check with The Club Service Centre for details.
18 Guests using oneworld alliance airlines' lounge facilities must be accompanied by a member and departing on an oneworld alliance airline marketed and operated flight. Children under 12 years of age are allowed access to oneworld alliance airlines' lounge facilities if accompanied by an adult member.
