Departure and Check-in Services
Hassle-Free Check-In
In-Town
By going to Hong Kong International Airport via Airport Express (AEL), you may choose to check in at either Hong Kong or Kowloon station of the MTR. You can simply check in and collect your boarding pass as early as one day in advance or as late as 90 minutes before departure.
Both wheelchair service and service for unaccompanied minors (UM) are available at In-Town Check-In stations.
| Location: | Hong Kong In-Town Check-In Station, MTR Harbour View Street Central, Hong Kong |
| Kowloon In-Town Check-In Station, MTR Nga Cheung Road Jordan, Kowloon | |
| Opening hours: | 5:30am to 90 minutes before scheduled departure time of last flight of the day |
You can check in and have your boarding pass issued at Shenzhen International Airport (SZIA) for flights departing from Hong Kong, before taking cross-boundary land transport to Hong Kong International Airport.
Upon arrival at the airport in Hong Kong, if you have baggage to check in, you can go to the Self Check-In Bag Drop Counter. Without check-in baggage, you can proceed straight through to Immigration, speeding up the process of getting to your flight.
Passengers departing from Shenzhen will need to arrive at SZIA at least 180 minutes before the scheduled departure time of their flight at Hong Kong International Airport.
Checking in at our SuperHub is hassle-free, quick and convenient. The check-in counters are located on Level 7 – the same level where you arrive at the airport (whether by train or bus). Baggage trolleys are available for free, and you only need to take a short walk before reaching our check-in counters in Areas B and C of the Check-in Hall.
Self Check-In Kiosks are currently available at Hong Kong International Airport to let you travel at ease.
Our First Class passengers can now experience Cathay Pacific’s new and improved First Class services at the Hong Kong International Airport, where a total of ten new dedicated check-in podiums await you.
The redesigned check-in podiums incorporate the latest in computer and flat screen technology, ensuring that every check-in is as smooth and efficient as possible. Your personal check-in screen allows you to access estimated departure and arrival times, boarding gate numbers, the weather at your next destination and other important flight information, as well as your Club miles and Asia Miles balance.
Business Class Check-in
Business Class passengers now have your own special check-in area at our SuperHub.
Economy Class Check-in
We've introduced the "single queue" concept so that you can enjoy quicker, hassle-free check-in service.
Note: In compliance with the requirements from Hong Kong Civil Aviation, Cathay Pacific will implement a full reconciliation of passenger travel document check at the boarding gate of Hong Kong International Airport, by comparing the name on the passenger's boarding pass with the name in the travel document, and by comparing the photograph in the document with the passenger.
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