Travel Advisories

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Other Travel Advisories

Latest passenger information (revised and current as of 24 April 2013)

1. Fuel Surcharge
2. Infant Fare Policy
3. Outbound Travel Alert (OTA) Special Ticketing Guidelines
4. Insurance surcharge
5. Dubai - DXB Special Airport Measures

Fuel surcharge

All Cathay Pacific tickets issued or re-issued* on/after 01 May 2013 for travel on/after this date will be subjected to new fuel surcharges. The surcharge will apply per flight sector, including children and infant fares.

       *Tickets re-issued under these conditions:

• Change of any sector
• Change of routing
• Change of routing, due to other carrier’s flight schedule change or cancellation

The new fuel surcharges are as follows:

• USD116.80 / HKD911 / CAD122.80 / NZD141 (From USD131.70 / HKD1027 / CAD138.40 / NZD162) for flights between Hong Kong and Southwest Pacific, North America, Europe, Africa, Middle East and Indian Subcontinent .
  
• USD27.40 / HKD214 / NZD33 (From USD32.60 / HKD254 / NZD40) for flights not mentioned above, including flights to / from Japan, itineraries originated from Korea as well as flights between New York and Vancouver.
  
• Codeshare flights are also subjected to the respective fuel surcharge beginning from 01 December, 2006.
  
  Exceptions are codeshare trains with SNCF.
  
  For tickets sold in Canada, the surcharge will be collected in Canadian dollars.

 

 

Infant Fare Policy

As it is a flight safety ruling that passengers aged 24 months and above must be assigned a passenger seat when travelling on Cathay Pacific, with immediate effect, Cathay Pacific's infant fare policy will be revised as follows:

Passengers under 24 months of age:

• Not occupying seat: Applicable infant fare will apply
  
• Occupying seat: Applicable child fare will apply

Passengers, aged 2 to under 12 years of age, must be assigned to a passenger seat. Applicable child fare will apply.

The age of the passenger will be calculated at the time of travel. Passenger, aged 2 to under 12 years old, will be required to purchase seat at child fare even if the ticket was purchased before the child turns 24 months of age.

 

 

Outbound Travel Alert (OTA) Special Ticketing Guidelines

	Handling fee for Rebooking/Rerouting		Handling fee for Refund
	NONE/AMBER OTA	RED/BLACK* OTA	NONE/AMBER OTA	RED/BLACK* OTA
(T1 ) Full Normal Published Fare or oneworld fares	No charge	No charge	HK$250	Waived
(T3) Special Published Fare or oneworld special fares	Subject to ticket Terms & Conditions	Waived	Subject to ticket Terms & Conditions	HK$250/$500 (Short/long-haul)
(T5) Special Discounted Fare Discounted fares, package fares sold in conjunction with hotel accommodation and/or cruise	Subject to ticket Terms & Conditions	Waived	Subject to ticket Terms & Conditions	HK$400/$800 (Short/long-haul)
(T7) Non-refundable Fare Getaway surprise! prize tickets, etc.	Not Allowed	Allowed, handling fee waived	Not Allowed	Not Allowed
(T9) Group Fare	Not Allowed	Allowed. Handling fee waived	Not Allowed	Allowed with HK$400/$800 (Short/long-haul) handling fee

 

*Note:

1. The newly rebooked or rerouted sector must observe and conform to the conditions of the respective fare rule e.g. blackout dates, flight, weekend/weekday travel, stopover charges, and applicable seasonality by collecting additional/refunding difference (if any) as appropriate.
2. For T9 Group Ticket, this policy only applies if the travel agent operating the tour group suspends all tour groups to the destination under red/black travel alert.

All Cathay Pacific e-tickets are printed with a fare type indicator for easy identification. Passengers are advised to consult their travel agents or contact Cathay Pacific if in doubt.

Details of the HKSAR Government’s OTA are available at http://www.sb.gov.hk/eng/ota/.

 

 

Insurance surcharge

All tickets issued on / after 3 May, 2004 will be subject to an insurance charge of USD1.20 (HKD10) for all Cathay Pacific services on a per-passenger-per-coupon basis. Exemptions are flights to / from Hong Kong as well as infant fares.

Beginning 21 January, 2005, transborder routes between Canada and the US are also exempted. CX flights 9500-9521 are also exempted beginning 28 February, 2005.

 

 

Dubai - DXB Special Airport Measures

A restriction on the import of all kinds of birds has been implemented under the Ministry of Interior. The ban includes pet birds and bird products from all Asian countries, Iraq, Syria, Lebanon, Jordan, Egypt and all countries suspected of bird flu. This will be enforced until further notice.