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Home > About Us > CX Background > Awards and Honours

Awards and Honours

  • Year 2008
  • Year 2007
  • Year 2006
  • Year 2005
  • Year 2004
  • Year 2003
  • Year 2002
  • Year 2001
  • Year 2000
  • Year 1999

Year 2008

Year
Month
Award Event
2008
Nov
  • Best Airline Economy Class
2008 Business Traveller China Travel Awards
2008
Oct
  • Best Airline - Business Class
TTG Travel Awards
2008
Sept
  • Most Admired Company in Hong Kong
  • Best Frequent Flyer Programme

Asian Wall Street Journal Top 200 Survey
Business Traveller (Asia Pacific)

2008
Aug
  • Best First Class airline
  • Best First Class Catering
  • Airline of the Year award runner-up
Skytrax
2008
Jul
  • The Top 7 Yahoo! Emotive Brand Awards
  • Yahoo! Emotive Brand Award 2007 - 2008 Airline Category
Yahoo! Emotive Brand Award 2007 - 2008
2008
Jan
  • Programme-Based award - Gold Award
  • Internal Support Service (Team)– Gold Award
  • Counter Service – Gold Award
  • Internal Support Service (Individual) – Silver Award
Customer Service Excellence Awards – Hong Kong Association for Customer Service Excellence (HKACE)

Back to Top >>

Year 2007

Year
Month
Award Event
2007
Nov
  • Asia's Leading Airline
  • Asia's Leading Airline Website
World Travel Awards
2007
Oct
  • Airline of the Year
  • Best North Asian Airline
TTG Travel Awards
2007
Oct
  • Best Asia/Pacific Airline MRO Operation
Overhaul & Maintenance Magazine/Aviation Week
2007
Jul
  • The Top 7 Yahoo! Emotive Brand Awards
  • Yahoo! Emotive Brand Award 2006 - 2007 Airline Category
Yahoo! Emotive Brand Award 2006 - 2007
2007
July
  • Airline of the Year
Germany’s Capital Magazine
2007
June
  • Best Airline
CAPITAL Best of the Best For Executives 2007
2007
June
  • Best Airline
Next Magazine Annual Top Service Awards 2007
2007
May
  • Best Inflight Travel Retailer in Asia/Pacific
  • 
  • Best Website Serving the Asia/Pacific Travelling Consumer
Raven Fox Awards
2007
May
  • Most Popular TV Commercials Awards - "My Brother and Me"
13th Annual Most Popular TV Commercial Awards - by Asia Television and the Hong Kong Advertisers Association
2007
May
  • Award for Excellence
Air Cargo World's third annual Air Cargo Excellence Awards
2007
May
  • Best Cargo Carrier - Asia Award
Asia Freight & Supply Chain Awards by Cargonews Asia
2007
Apr
  • Best International Web Support Sites - CX.com & CXagents.com
The Localization Industry Standards Association & the Association of Support Professionals
2007
Apr
  • Gold Award in Asia (Airline category)
  • Platinum Award in Hong Kong
Reader's Digest Trusted Brand Survey
2007
Apr
  • Best Transpacific Airline
OAG 25th Annual Awards
2007
Mar
  • Excellent Service Brand Award – Airline Category
Sing Tao Excellent Services Brand Award 2006
2007
Jan
  • Airline of the Year
Style Award by SCMP and Harper’s Bazaar
2007
Jan
  • Prime Award - Best Airline Brand
Prime Awards for the Best Brand Enterprise in Greater China 2007
2007
Jan
  • Clever reisen! Best Asian Airline Award
Annual Asian Airline Test by Clever reisen , a German travel magazine

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Year 2006

Year
Month
Award Event
2006
Dec
  • Best Airline Worldwide
Smart Travel Asia
2006
Nov
  • Best in Business Class
  • Airline Chief of the Year - Mr. Philip Chen
Travel Weekly China Award
2006
Nov
  • World's Best First Class
Skytrax
2006
Nov
  • Airline of The Year
  • Cargo Airline of The Year
The Centre for Asia Pacific Aviation (CAPA)
2006
Nov
  • Travel Retail Website of the Year Award 2006
Frontier Award
2006
Oct
  • Hong Kong's Leading Company
Asia's 200 Most Admired Companies by The Asian Wall Street Hong Kong's Leading CompanyJournal
2006
Oct
  • Airline of the Year
TTG Travel Awards
2006
Sept
  • The Best Travelling Services Award
ESDlife Bridal Award 2006
2006
Sept
  • Favourite Long-haul Leisure Airline
Conde Nast 2006 Readers' Travel Awards
2006
Aug
  • Best Airlines Worldwide
2006 SmartTravel Asia Favourite Airline Poll
2006
June
  • Best First Class Lounge
Skytrax
2006
June
  • Best Airline
Capital Magazine "Best of the Best" awards
2006
June
  • Best Brand Enterprise Grand Award 2006
Hong Kong Productivity Council
2006
June
  • Best Airline
Next Magazine 17th Annual Top Service Awards
2006
May
  • Best Inflight Travel Retailer in Asia Pacific
Raven Fox Awards
2006
May
  • Airline of the Year 2006
  • Best Airline Based in Asia
  • Best Transpacific Airline
OAG 24th Annual Awards
2006
May
  • Top Emotive Brand award
    in the Airline category
  • Overall Top Emotive Brand
Yahoo! Emotive Brand Awards 2005-2006
2006
May
  • Top Ten Passenger Services
  • Top Ten Cargo Services
Changi Airline Award organised by Civil Aviation Authority of Singapore
2006
Apr
  • Best Airline (Commercial)
East Week Quality Living Award HK 2006
2006
Apr
  • Gold Award in Asia Platinum Award in Hong Kong
Reader's Digest Trusted Brand Survey
2006
Apr
  • Most Honorable TV Commercial Award - "I Scream"
    Most Popular TV Commercials Awards - "I Scream" & "Friendship"
12th Annual Most Popular TV Commercial Awards - by Asia Television and the Hong Kong Advertisers Association
2006
Apr
  • Best Airline for Travel outside Asia Award
  • Field & Special Service - Gold Award
  • Counter Service - Bronze Award
Asian Banking & Finance Travel Awards 2006
2006
Feb
  • Airline of the Year 2006
Air Transport World Magazine, leading monthly magazine covering the global aviation industry
2006
Jan
  • Outstanding Service Provider - Gold Award
Civil Aviation Authority of Singapore Service Personality Awards 2005
2006
Jan
  • Internal Support Service - Silver Award
  • Programme-Based award - Bronze Award
  • Field & Special Service - Gold Award
  • Counter Service - Bronze Award
Customer Service Excellence Awards - Hong Kong Association for Customer Service Excellence (HKACE)
2006
Jan
  • Best Airport Lounge - The Wing & The Pier
Style Award by SCMP and Harper's Bazaar

Back to Top >>

Year 2005

Year
Month
Award Event
2005
Dec
  • Highest rating among 60 airlines
Survey of the usability and functionality on Japanese websites by Tourism Marketing Research Institution, Japan
2005
Dec
  • Highest Service Hour Award (2004) (Private Organisation - Best Customer Participation) - Champion
  • Highest Service Hour Award (2004) (Private Organisation - Category One) - 2nd Runner Up
The Volunteer Awards 2005 by Hong Kong Social Welfare Department
2005
Nov
  • Best Frequent Flyer Program - First Runner Up
TIME Readers' Travel Choice Award
2005
Nov
  • Asia¡¦s Leading Airline
  • Asia¡¦s Leading Business Class Airline
  • World¡¦s Leading Use of In-flight Technology
World Travel Awards, poll of travel industry professionals from over 140 countries, widely regarded as "Oscars" of the industry
2005
Oct
Top International Route Airline ¡V 2nd place Conde Nast Traveller Magazine
2005
Oct
  • Airline of the Year
  • Best Airline North Asia
TTG Travel Awards
2005
Oct
Bronze Award ¡V "Little Things That We Remember" campaign HKMA/TVB Awards for Marketing Excellence 2005
2005
Sep
Best Inflight Video Programming ¡V Long Haul 17th Annual Avion Awards by the World Airline Entertainment Association
2005
Sep
Best Frequent Flyer Programme Business Traveller Magazine
2005
Sep
Prime Award for Brand Excellence 2005 Prime Magazine
2005
Aug
70th among top 1000 international brands in Asia
(2nd most popular HK brand)
Media Magazine
2005
Aug
  • Favourite Airline Overall
  • Favourite Economy Class
  • Favourite Business Class
  • Favourite Cabin Service
2005 SmartTravel Asia Favourite Airline Poll
2005
July
  • Grand Award
    The Most Favourite Airline
DBS ESDlife Bridal Award 2005
2005
July
  • Top of Airline category
Esquire Man at His Best Award 2005
2005
July
  • EFFIE Gold Award ¡V "The Little Things" Series
  • EFFIE Silver Award ¡V Rugby World Cup Sevens Campaign
EFFIE Awards ¡V The Association of Accredited Advertising Agents of Hong Kong
2005
June
  • Best Airline
Hong Kong' Capital Best of the Best Awards
2005
June
  • Best Airline
Hong Kong's Next Magazine "Top Service Awards"
2005
June
  • The Most Popular Airline
Weekend weekly
2005
June
  • No. 3 Cargo Airline
Federation of Asia Pacific Aircargo Associations
2005
June
  • Airline of The Year 2005
  • Best Airline Asia
  • Best First Class
World's largest passenger poll conducted by UK-based Skytrax Research
2005
May
  • Best Airline
  • Highest votes in the poll
East Week Quality Living HK Award
2005
May
  • Best Wines on the Wing - Top Two
Global Traveler Magazine Wines on the Wing survey
2005
May
  • Best Inflight Travel Retailer
Raven Fox Awards for Travel Retail Excellence
2005
May
  • Commendation for 2003 Environmental Report
Association of Chartered Certified Accountants
2005
May
  • The Wing & The Pier: Best Airline Lounge 2005
  • Best First Class Lounge
  • Best Business Class Lounge
Skytrax
2005
Apr
  • Platinum SuperBrand Award
Reader's Digest Asia
2005
Apr
  • One of the 10 Most Popular TV Commercials
HK ATV & Hong Kong Advertisers Association
2005
Apr
  • Best Online Booking Engine
  • Asia Mile-Asia's best frequent flyer programme
Asiamoney's Annual Business Travel poll
2005
Mar
  • One of the HK's Most Socially Responsible companies
SEE Magazine & World University Service (Student Organisation at HK University
2005
Mar
  • Gold medal in the Skills Development category for "Simply the Best Chef" Cabin Crew Cooking Competition
International Inflight Food Service Association's 2004 Mercury award
2005
Mar
  • Best use of Power Zone - Concourse
  • Most Innovative Campaign - Gold Award
The Best of the Best Awards 2004 by JCDecaux Pearl & Dean
2005
Feb
  • One of the safest airline in the world
Aero International, Germany
2005
Feb
  • Hong Kong's Leading Company
The Asian Wall Street Journal 200
2005
Jan
  • Customer Service Excellence Award 2004
    Function Award
  • Counter Service Gold Award
  • Internal Service Gold Award
  • Individual Award
  • Hotline Service Gold Award
  • Counter Service Gold Award
  • Field Service Bronze Award
Hong Kong Association for Customer Service Excellence
2005
Jan
  • Grand Award
Hong Kong Smoke Free Workplace Leading Company Awards 2004, organised by HK Council on Smoking and Health & RTHK

Back to Top >>

Year 2004

Year
Month
Award Event
2004
Dec
2004 Hong Kong Brand Admiration Survey
  • The Most Admired Brand
  • Ranked Second
  • Quality Products & Services ¡V Top
  • Delivers on its Promise - Top
The Brand Company
2004
Dec
Champion of the Highest Service Hour Award 2003 (Private Organisation - Best Customer Participation) HKSAR Social Welfare Department
2004
Nov
  • Best Airline to Asia
  • Best Airline to South Pacific
  • Airline of the Year
Canadian International Freight Forwarder Association, Western Region
2004
Nov
  • Best Business Class Cellar
  • First Class Most Original Wine List
  • Best Business Class Fortified or Sweet Wine
  • Best First Class White Wine
Business Traveller and Wine International¡¦s Cellar in the Sky 2004
2004
Oct
Best North Asian Airline and Best Airline Business Class TTG Asia and TTG China
2004
Oct
The Best Airline Synovate PAX
2004
June
The Most Popular Airline Weekend Weekly
2004
June
  • The Wing & The Pier: Best Airline Lounge 2004
  • Best First Class Lounge
  • Best Business Class Lounge
Skytrax
2004
June
Best Airline Top Service Gold Award Hong Kong¡¦s Next Magazine "Top Service Awards"
2004
June
"Best of the Best"

(single award given to the world¡¦s best airline on basis of travel writers and professionals¡¦ reviews)

Robb Report magazine

(Robb Report is the most prestigious award for luxury lifestyle and travel in the US)

2004
April
Platinum SuperBrand Award Reader¡¦s Digest Asia
2004
March
2004 Thank You Award Hong Kong Tourism Board
2004
February
Yahoo! Emotive Brands Awards Yahoo!
2004
February
Gold (Support and Service) and Silver (Counter Service) Hong Kong Association for Customer Service Excellence
2004
February
Leader in Corporate Governance in Hong Kong The Asset magazine

Back to Top >>

Year 2003

Year
Month
AwardEvent
2003
December
Company Leader awardFar Eastern Economic Review  "Review 200"
2003
December
Executive AwardDHL / SCMP Hong Kong Business Awards 2003
2003
December
International AwardDHL / SCMP Hong Kong Business Awards 2003
2003
November
"TTG Honours 2003" citation for Cathay Pacific's outstanding leadership and initiative in efforts to help Hong Kong and the region recover from the effects of SARS Organised by TTG Asia, a leading travel industry publication
2003
October
Best Inflight Travel RetailerRaven Fox Awards for Travel Retail Excellence
2003
October
  • Asia's Leading Airline
  • World's Leading First Class
  • World's Leading Use of Inflight Technology
World Travel Awards poll of 80,000 travel industry professionals
2003
October
  • Best Inflight Audio Entertainment
  • Best Inflight Video Programming – Short Haul
15th Avion Awards, sponsored by the World Airline Entertainment Association
2003
September
Best – Airfreight TransportationCanadian Transportation & Logistics magazine "Shippers' Choice Awards" poll of Canada’s shipping industry
2003
July
Long-Haul Airline of the YearGermany’s Capital magazine "Best of the Best for Executives 2003"
2003
June
  • Best Overall Cargo Airline
  • Best Cargo Airline to Oceania
Italy's annual Air Cargo Market Conference
2003
June
Best Airline Hong Kong's Next Magazine "Top Service Awards"
2003
March
  • Airline of the Year
  • Best Airline – Asia
  • Best Airline – Transpacific
Skytrax Research poll of 4.4 million travellers
2003
February
  • Ranked #1 for "High quality services/product"
  • Ranked #2 among "Companies that others try to emulate"
Far Eastern Economic Review "Review 200"  survey of Asian companies that best exemplify selected qualities of corporate leadership
2003
January
  • Overall Champion, Service Function Award
  • Best Counter Services Champion
Hong Kong Association for Customer Service Excellence Awards 2003

Back to Top >>

Year 2002

Year
Month
Award Event
2002
December
"The Yahoo! Ace of Hearts Emotive Brand Award" and "Award for the Brand Yahoo! Users Trust the Most" 2002 Yahoo! Emotive Brand Awards
2002
December
Caring CompanyThe Hong Kong Council of Social Services
2002
November
Top Service award in the airline category  Hong Kong Next Magazine
2002
October
  • Airline of the Year
  • Best North-East Asian Airline
14th Travel Trade Gazette Travel Awards 2002
2002
October
No.1 Airline on online offersMelbourne-based internet group Global Reviews
2002
October
  • Best Airline to the Far East
  • Best Airline to Australia/New Zealand
  • Airline of the Year
Canadian International Freight Forwarder Association, Western Region
2002
September
  • Best Multi-Video Programming
  • Best Inflight Entertainment Guide (separate from the magazine)
14th Annual Avion Awards
2002
August
Airline Lounge of the Year 2002 – The WingSkytrax Research poll of almost 4 million travellers
2002
May
Gold Award for Integrated MarketingAdage Global  2002 Asia Advertising Effectiveness Awards
2002
April
Longhaul airline of the year (2002) – fifth consecutive year.Capital magazine (Germany) survey of 2,000 readers.
2002
April
Gold Asian SuperBrand and Hong Kong Platinum SuperBrandReader’s Digest SuperBrands 2002 Survey
2002
March
Ranked best Airline - Asia (overall world ranking – 2)

Best Airline Trans-Pacific

Skytrax poll of more than four million travellers.
2002
February
Inflight wine - Double GoldSan Francisco International Wine Competition
2002
November
Top brand in HK and second in Asia in the Asia’s Top 20 Brands survey  www.brandingasia.com
Strategic Marketing, Brand Management and Marketing Planning Systems

Back to Top >>

Year 2001

Year
Month
Award Event
2001
November
Top Service award in the airline category  Hong Kong Next Magazine.
2001
October
The World's Ten Best Airport Lounges (led the list)Forbes magazine
2001
June
  • Best Airline to Asia
  • Best Airline to Australia/New Zealand
  • Airline of the Year
Canadian International Freight Forwarder Association, Western Region
2001
May
Best Inflight RetailerRaven Fox Awards for Travel- Retail Excellence in the Asia-Pacific
2001
May
Best E-commence StrategyFinanceAsia Asia’s Best Companies 2001
2001
April
Outstanding Airline of the YearConsumers’ Union of the Philippines – 12th Annual Awards Ceremony
2001
April
Asian SuperBrand and Hong Kong Platinum SuperBrandReader’s Digest SuperBrands 2001 Survey
2001
April
Best Airline – Business ClassTravel Trade Gazette – Annual Awards 2001
2001
March
Long-Haul Airline of the Year 2001Capital magazine, Germany
2001
March
Certificate of MeritThe Hong Kong Institute of Architects Annual Awards
2001
March
Top Three AirlinesAirline Quality Best Airline 2001
2001
March
Best Airline 2001 – TranspacificAirline Quality Best Airline 2001
2001
March
Best Airline - Asia (Pan Asia)Airline Quality Best Airline 2001
2001
March
Best Airline SiteTravelWeekly EastGolden Web Awards
2001
February
Best International Airlines –Top twoZagat Airline Survey
2001
February
One of Hong Kong's ten best regarded companiesFar Eastern Economic Review,
Review 200: Asia’s Leading companies
2001
February
Best Airline Web SiteOfficial Airline Guide (OAG) Airline of the Year Awards
2001
January
Best Overall AirlineBusiness Class Survey, Luxury Travel Magazine, Australia
2001
January
Best First Class LoungeInflight Asia IRS Airline Quality Rankings 2000
2001
November
Gold Award – Freight Services Product GroupUK Post Office Awards 2000

Back to Top >>

Year 2000

Year
Month
Award Event
2000
December
21C New Millennium Brandname AwardKorea Times
2000
November
The Environment AwardUK Post Office Awards 2000
2000
November
Best Annual Report in Hong Kong– Top ThreeCFO Asia/CSFB Annual Report Awards
2000
November
Best Carrier to the Far EastCanada International Freight Forwarders Association 2000 Awards
2000
November
Best Carrier to the South West PacificCanada International Freight Forwarders Association 2000 Awards
2000
November
Top Airline International Routes – Second PlaceConde Nast Traveler 2000 Readers’ Choice Awards
2000
November
Top Service Award - AirlinesThe Best Service Awards 2000, Next Magazine
2000
October
Asia/Pacific’s Leading AirlineWorld Travel Awards
2000
October
Best Long-Haul Airline – Top ThreeBusiness Traveller Awards 2000
2000
October
Best Business Class – Top ThreeBusiness Traveller Awards 2000
2000
October
Best Intercontinental Airline – Top ThreeDanish Travel Awards
2000
August
Outstanding Airline of the YearConsumers' Union of the Philippines – 11th Annual Awards Ceremony
2000
July
Best-Managed Major Carrier – Second PlaceAviation Week’s Best managed companies survey
2000
July
Most Outstanding Single Wine & Top Red WineBusiness Traveller’s  Asia-Pacific Airline wine Competition
2000
June
Best Airline - Club Lounge Robb Report’s  - 12th Annual "Best of the Best" awards
2000
April
Best Airline - Intercontinental RoutesCapital magazine, Germany
2000
April
Best Airline – Business Class, Asia Pacific1999 Annual Travel Awards, Miller Freeman, publisher of Travel Trade Gazette Asia
2000
April
Asian SuperBrand and Hong Kong Platinum SuperBrandReader's Digest SuperBrands 2000 Survey
2000
February
One of Hong Kong's ten best regarded companiesFar Eastern Economic Review, Review 200: Asia’s Leading companies
2000
January
Best Overall Business Class ServiceLuxury Travel magazine, Australia
2000
January
Eco-Business Grand Award – Green office1999 Hong Kong Eco-Business Awards

Back to Top >>

Year 1999

Year
Month
Award Event
1999
December
Gold award for First Class Supplier Programme London Post Office
1999
December
First Runner-up for Best Air Cargo Carrier Asian Freight Industry Awards 1999
1999
November
Best Service Airline Next Magazine Annual Service Awards
1999
September
Best Long-Haul Airline for Business Conde Nast Traveller magazine
1999
June
Best Inflight Retailer Raven Fox Awards for Travel- Retail Excellence in Asia-Pacific
1999
May
Best Business Class South China Morning Post 1999 Travel Awards
1999
May
Best Economy Class Entertainment South China Morning Post 1999 Travel Awards
1999
May
Most Child Friendly Airline South China Morning Post Travel Awards

Back to Top >>

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